Sales Support Coordinator
- Reporting to Sales Support Manager
- Office based role in Cwmbran (South Wales)
- £26,500 per annum
- 24 days holiday + bank holidays
- Generous employee discount across brand portfolio
About Us:
Unify Brand Partnerships is a leading UK-based agency specialising in active, outdoor, and lifestyle fashion. We proudly represent a diverse portfolio of globally recognised brands, including Teva, Cotopaxi, Reef, Owala, NNormal and Xero Shoes. Our goal is to drive sustainable growth and lasting success for every brand we represent.
About the Role:
As Sales Support Coordinator you will play an instrumental role in business operations, providing a pivotal link between internal departments and external business customers. You will be responsible for all sales administration and B2B customer service, delivering a smooth order and distribution process between the brands and retailers.
Key Responsibilities:
- Sales order and purchase order entry on internal ERP and B2B platforms.
- Provide excellent day to day administrative support to the Sales Team.
- Provide excellent day to day customer service to retail accounts, ensuring all KPI’s are met.
- Work very closely with Finance, Warehousing & Logistics to ensure all operations run smoothly.
- Work towards monthly brand targets by planning, allocating and booking in retailer deliveries, keeping them up to date with lead times and stock availability.
- Reporting – produce weekly allocation, delivery and stock reports along with seasonal reporting and figures/updates for the Management Team on a regular basis.
Skills, Experience & Qualifications
- 2+ years experience within sales administration and customer service, in a B2B environment.
- Deadline driven with the ability to multitask and manage competing priorities.
- A team player with very strong communication skills, along with the ability to work comfortably on your own initiative.
- Proactive, driven and highly organised with excellent attention to detail.
- Strong IT & numerical ability, including Excel.
- Commercial awareness and an interest in fashion/sport/retail would be desirable.
If you want your application to stand out, send your CV and Cover Letter to roxy@unify-bp.com, explaining why you’d love to work with us.
